News Digging > Culture > The death of the customer service hotline
The death of the customer service hotline
The death of the customer service hotline,Need to call Facebook? Frontier? Good luck — companies are axing call centers and phone call options to cut costs, and consumers are paying the price.

The death of the customer service hotline

Need to call Facebook? Frontier? Good luck — companies are axing call centers and phone call options to cut costs, and consumers are paying the price.